Company
What we do
Remove every reason
a customer can't buy.
A customer wants it, and the product exists. And yet “you can't buy it here” happens somewhere every day — sold out online, sitting on a store shelf, idling in a warehouse. We exist to close this gap between people and products.
Every lost sale is an experience a customer never had, and an invisible opportunity cost for the business. We are removing this loss from commerce.
Where we are headed
Find what you want,
online or in store.
Customers no longer shop online and in stores separately. They check store stock online and walk in, or buy online and pick up in store. Wherever that journey breaks, the purchase ends there.
By connecting customer experience, inventory, orders, and logistics on one foundation, we are building retail where customers can find what they want, online or in store.
Three principles
We run the warehouses and the stores ourselves, so we design software around what actually works on the floor.
We integrate with the OMS, WMS, cart, and POS you already run, and connect that inventory into one foundation.
Move inventory to where it sells, cutting stockouts and dead stock at the same time. Nothing stays idle.
The story of our logo
An “L” that connects
customers and products.
The line in our logo is the “L” of Last Mile — the shortest path connecting a customer and a product that are far apart. And the same line is the curve of a smile.
- Customers smileWhat you want arrives when you want it.
- The shipping floor smilesOperations that run without strain.
- Merchants smileLost sales disappear; idle inventory becomes opportunity.
Company profile
- Company name
- Last Mile, Inc. (ラストマイル株式会社)
- Corporate number
- 2010001253115
- Representative
- Shota Tabata (代表取締役 田畑 正大)
- Address
- N&E BLD. 7F, 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
- Established
- 2025-03-14 (令和7年3月14日)
- Business
- A retail operations platform that connects e-commerce and stores. On one platform we provide customer experience features (store inventory display, restock alerts, visit booking, in-store pickup), customer profiles for clienteling, multi-location inventory management, and order routing (omnichannel fulfillment), along with ship-from-store, buy online pick up in store (BOPIS), micro-fulfillment (MFC), and outsourced fulfillment across a nationwide network of about 100 3PL locations.
Our Business
Explore the products and services Last Mile provides to realize our mission.