Platform
One Commerce is a platform where features in four areas — customer experience, clienteling, inventory management, and order & fulfillment — share one data foundation. Customer, inventory, and order data stay connected, so nothing gets lost between online and stores. Start with the features you need and add more later.
Customer Experience
Connect customers to both stores and online, before and after they visit.
Store inventory display
Show stock by store on product pages, and embed a store and inventory search page on your site.
Restock Notifications
Notify shoppers the moment items are back, synced with inventory across every location. Stock returned to stores is included in those alerts.
Visit booking
Customers book a visit date and time online. Staff see the booking and prepare items before they arrive.
In-store pickup
Customers pick up online orders at the store they choose.
Clienteling
One customer profile that staff at every store can use.
Customer profiles
Keep contact details for each customer in one place.
Size & preferences
Record sizes and preferences so any store can serve the customer the same way.
Service notes
Leave notes from each visit for the next staff member.
Purchases & bookings
See past purchases and visit bookings on the same profile.
Inventory Management
One view of stock across stores, warehouses, and 3PLs.
Store Inventory
Manage store inventory accurately with a full audit trail, eliminating discrepancies.
POS Integration (Smaregi)
Two-way sync of inventory with POS systems like Smaregi, keeping store and EC stock aligned.
Inventory & Stocktake
Real-time stock by location plus cycle counting, closing the gap between books and shelves.
Transfers between locations
Move stock to where it sells to reduce stockouts and overstock, and track transfers in one view.
Order & Fulfillment
Decide where each order ships from, and run it through to delivery.
Order Routing
Automatically decide allocation and fulfillment source by rules, routing each order to the best location.
Address Validation
Validate and correct addresses at checkout, preventing delivery errors and redelivery before they happen.
Delivery Date & Time
Customers pick the date and time that suits them; synced with each location's shipping plan for reliable delivery.
Warehouse operations (WMS)
Manage inbound, picking, packing, and shipping on the warehouse floor with handheld guidance.
Micro-Fulfillment
Collect items from stores, then inspect and ship them at the MFC. Store stock can be used for online orders.
Order Tracking Page
Customers follow their delivery on your brand's own page, with notifications as it progresses.
Works with our logistics
One Commerce shares its foundation with LastMile's logistics services. Software and floor operations run on the same data, so you can operate both together.
Adoption and
partnership inquiries
We welcome inquiries about our services, adoption, and partnership. Start with where your inventory stands today.