Ship at home and abroad on one inventory and one set of steps
Going cross-border usually spawns a second system and a second way of working, just for overseas. If domestic and international run on the same ledger and the same steps, nobody has to learn a different routine per location.
What grows is where you sell — not how much there is to learn or how many dashboards you watch.
Overseas runs on
Every cross-border cart or marketplace you add brings another way to carve up inventory, another dispatch routine, another screen. Stock ends up split, and nobody can say what is where.
A separate system just for overseas
Domestic and cross-border live in different dashboards, with stock carved up by hand. One of them is always stale.
Different dispatch steps per location
The domestic warehouse and the overseas site work differently, so staff end up learning two routines.
International tracking is scattered
Each carrier reports differently, so every customer question means opening another site.
One inventory —
Cross-border channels connect to the same ledger as domestic ones, and each order gets its origin decided. Shipping from Japan or shipping locally from an overseas site becomes a per-order call.
Cross-border channels join the same ledger
Domestic and overseas channels roll into one inventory ledger, with per-channel control over how much is exposed.
Decide domestic or local dispatch per order
Stock and destination decide whether an order ships from Japan or locally from an overseas site.
One tracking format
International tracking is handled in the same shape as domestic, and post-purchase updates use the same mechanism.
What it takes,
Everything you need in place to go cross-border, split into what Last Mile provides and what you supply.
| What cross-border fulfillment needs | Last Mile provides | You supply |
|---|---|---|
| Ingesting cross-border orders | The OMS in One Commerce aggregates domestic and overseas orders into one screen. | Your cross-border channel accounts |
| One ledger across home and abroad | IMS. Every location rolls into one ledger, with per-channel control over exposure. | — |
| Choosing domestic vs local dispatch | Stock, destination, and location priority decide the origin per order. | Your policy on which regions ship from where |
| Local dispatch from an overseas site | Supported, and run with the same steps as domestic dispatch. | — |
| International delivery | Integrations with major domestic and international carriers, with the method matched to destination and parcel size. | — |
| International tracking and post-purchase updates | Tracking handled in the same shape as domestic, shown on a tracking page in your brand's design. | — |
| Currency, language, and duty display | Your channel settings are used as they are (we do not replace them). | Channel-side currency, language, and duty settings |
Currency, language, and duty display stay on the channel side — we do not replace them.
Take the domestic setup abroad
The ledger and the dispatch steps you already run keep working, so nothing has to be rebuilt on the floor just for cross-border.
Omnichannel fulfillment
The whole picture of connecting inventory and orders, domestic and overseas included.
Read moreShip from Store
Domestic store stock becomes a shipping location too, so less stock has to be set aside for overseas.
Read moreInventory transfers
Move stock between domestic locations to sit closer to the regions that are buying.
Read moreOne channel, run the domestic way
You do not need every channel and every region on day one. Connecting one cross-border channel to the domestic ledger is enough to start.
Assess
Look at which regions the orders come from and how stock sits per location, so you know what should ship from Japan.
Connect
Connect one cross-border channel to the domestic ledger, and set how much stock it sees.
Ship
Ship for real on that one channel, through international tracking and post-purchase updates.
Expand
Widen channels and regions, and add local dispatch from an overseas site when it earns its place.
Do we need a separate system for cross-border?
No. Domestic and international run on the same inventory ledger and the same dispatch steps, so there is no second dashboard and no second routine to learn per location.
Can you dispatch locally from an overseas site?
Yes. Each order can be decided as shipping from Japan or locally from an overseas site, and the working steps are the same either way.
What happens to currency, language, and duty display?
Your channel settings are used as they are. We work on the inventory and dispatch side and leave the selling-side display alone.
How is international tracking handled?
In the same shape as domestic tracking. Both appear the same way on a tracking page in your brand's design.
Which cross-border channels do you connect to?
Tmall, Qoo10, and Global-e among others. Get in touch for the current list.
Adoption and
partnership inquiries
We welcome inquiries about our services, adoption, and partnership. Start with where your inventory stands today.