Omnichannel Fulfillment
Turn logistics into brand power.
Every place you hold stock becomes a place you ship from.
A platform that treats stores, warehouses, 3PLs, and overseas sites as one pool of inventory,
and ships every order from the best location.
Omnichannel capabilities
From selling store inventory online to international shipping, we provide the capabilities omnichannel requires.
The fulfillment platform
Stores, warehouses, 3PLs, and overseas locations — connect the inventory your brand already holds into one network, and decide the best shipping origin for every order in real time.
Integrations with your existing systems
Integrates with Shopify, OMS, WMS, POS, and 3PLs.
Adopt the features you need, one at a time.
OMS & ERP systemsWMS & 3PL systems
Results at brands using LastMile
Changes in stockout rate, idle-stock sell-through, and shipping throughput at brands using LastMile.
Optimizing inventory placement halved lost sales opportunities.
Moving stalled inventory to locations where it sells improved sell-through.
Unified management and automation doubled shipping throughput.
* Example results at brands using LastMile
A nationwide network of ~100 nodes
3PLs, stores, MFCs and overseas sites — add fulfillment nodes where you need them.
Frequently asked questions
What does Last Mile do?
We are an omnichannel fulfillment company. We connect the inventory and orders spread across e-commerce, stores, warehouses, and 3PLs, and ship each order from the best location. Our platform connects OMS, WMS, e-commerce, and POS, and our 3PL network of about 100 locations across Japan runs the physical operation. That covers selling store stock online, ship-from-store, BOPIS, micro-fulfillment, wholesale and B2B alongside D2C, and domestic and international delivery.
What does Last Mile provide for shipping online orders from a store?
Shipping from a store takes three things: the software that manages orders and inventory, shipping labels and carrier integration, and a way for store staff to do the work. Last Mile provides all of it as one system — order capture and sourcing decisions (OMS), store and online stock kept in sync (IMS and POS integration), a store app that guides staff to the right shelf, shipping label printing, and tracking numbers and shipment status sent back to your storefront. Your stores become inventory and shipping locations for e-commerce as they are.
How do you connect e-commerce, stores, warehouses, and 3PLs?
We integrate with carts and marketplaces such as Shopify, Rakuten Ichiba, Qoo10, BASE, and Tmall; POS such as Smaregi; OMS, ERP, WMS, and 3PL systems; and major domestic and international carriers, bringing order, inventory, and shipping data together on Last Mile. As each order arrives we check stock at every location, choose the source among your stores, warehouses, and 3PLs, and carry it through shipping, delivery, and tracking.
How do you provide the physical locations?
You can ship from our 3PL network of about 100 locations across Japan, which handles receiving, storage, picking, packing, shipping, and returns. Your own stores, existing warehouses, micro-fulfillment sites, and overseas locations join the same shipping network. You can add a location where demand is growing without signing a new warehouse of your own, and deliver from closer to the customer.
Do we have to replace our current e-commerce, OMS, WMS, or POS?
No. Last Mile integrates with the e-commerce, OMS, WMS, POS, ERP, and 3PL systems you already run, so you keep your current setup and add only the parts you need. You can keep your WMS and let us decide only where each order ships from, or add store inventory sync and ship-from-store to the storefront you have today.
Adoption and
partnership inquiries
We welcome inquiries about our services, adoption, and partnership. Start with where your inventory stands today.