Business
The Challenge
As your business grows, logistics gets complicated
Consumers judge a brand not just by the product, but by the whole experience from order to doorstep. Meanwhile, growth multiplies sales channels and locations, and order, inventory, and delivery data drift apart. Fragmented logistics quietly erodes revenue and margin — as stockouts, overstock, rising shipping costs, and delays.
Inventory silos per location
Without cross-location visibility, stockouts, overstock, and lost sales follow.
Manual fulfillment decisions
Deciding the shipping location by hand for every order adds workload and delays shipments.
No delivery-date promise
Shoppers hesitate when they can't see when it arrives — and conversion drops.
Split systems and 3PL vendors
When something breaks, ownership is unclear — and improvement stalls.
Platform
Customers, inventory, and orders on one data foundation
Features in four areas — customer experience, clienteling, inventory management, and order & fulfillment — run on one shared data foundation. Customer, inventory, and order data stay connected, so nothing gets lost between online and stores. Start with the features you need and add more later.
Customer Experience
Show store inventory on product pages, and connect customers to stores and online through restock alerts, visit booking, and in-store pickup.
Clienteling
Keep each customer's contact details, size and preferences, service notes, purchases, and visit bookings in one profile.
Inventory Management
Manage stock across stores, warehouses, and 3PLs in one view, including stocktakes and transfers between locations.
Order & Fulfillment
Aggregate orders and decide the best ship-from location for each one, through to warehouse work and delivery updates.
Logistics
Storage to delivery, on a nationwide network of ~100 locations
Through our partnership with a major logistics group, around 100 3PL spaces nationwide can serve as your logistics locations. Beyond full fulfillment — from receiving your products to shipping and delivery — we also handle store-to-store transfers and local delivery from locations close to your customers.
Fulfillment & 3PL
End-to-end fulfillment: inbound, inspection, storage, picking, packing, shipping, and returns.
Store Transfers
We move inventory between stores and warehouses — pickup to delivery — so stock reaches where it sells.
Local Delivery
Delivery from stores and MFCs to nearby areas, enabling same-day and next-day arrival.
Why LastMile
Sales channels, software, and 3PL — delivered as one
Three domains usually split across separate companies, delivered by one. Inventory connects to sales channels and software connects to the floor. Logistics and systems run on the same goals and the same data foundation, so you can leave both to us.
Process
Four steps to a controlled migration
Move step by step, from discovery through design, launch, and ongoing improvement.
Discover
Understand your logistics today: order volume, SKUs, channels, warehouses, and shipping costs.
Design
Design the optimal model: warehouses, inventory placement, routing rules, carriers, and integrations.
Launch
Go live step by step — product master, integrations, test orders, and parallel operation.
Growth
Keep improving cost, speed, and placement after launch — and scale to new locations and channels.
Adoption and
partnership inquiries
We welcome inquiries about our services, adoption, and partnership. Start with where your inventory stands today.