We charge 3% of the merchandise value of orders made possible by Last Mile: inventory sync, restock notifications, ship-from-store, in-store pickup (BOPIS), in-store ordering, and location routing.
This covers not only orders shipped across channels, but sales recovered or created by Last Mile's features. Regular orders placed without a restock notification are not charged.
The five order types below are eligible. Regular EC-warehouse shipments are not, unless a restock notification triggered the purchase.
| Type | Eligible orders | Counted |
|---|---|---|
| Ship-from-Store | Orders allocated to store inventory and shipped from the store | Yes |
| In-store pickup (BOPIS) | Orders placed online and picked up at a store | Yes |
| In-store order, EC-warehouse shipment | Orders taken in store and shipped from the EC warehouse | Yes |
| MFC / other-location shipment | Orders routed to and shipped from an MFC or another location | Yes |
| Restock-notification orders | Orders purchased via a restock-notification link and shipped from the EC warehouse | Yes |
| Regular EC-warehouse shipment | Orders placed without a restock notification and shipped from the EC warehouse | No |
Restock notifications count the items purchased through the link in the notification. Even when several features are involved, an order is counted only once.
- We never charge both a restock-notification fee and a ship-from-store fee on the same item.
- Regular orders placed without a restock notification are not counted, even when shipped from the EC warehouse.
- Example: an eligible order with ¥10,000 in merchandise value → ¥300 platform fee
Which orders are charged?
Five types: ship-from-store, in-store pickup (BOPIS), in-store orders shipped from the EC warehouse, MFC or other-location shipments, and orders purchased via a restock notification and shipped from the EC warehouse. We charge 3% of the merchandise value of sales recovered or created by Last Mile's features.
Are regular EC-warehouse shipments charged?
No. Regular orders placed without a restock notification are not counted. Orders triggered by a restock notification are counted even when shipped from the EC warehouse.
How are restock-notification orders attributed?
An order counts when the same item is purchased within 7 days of clicking the link in the notification.
Is an order counted twice when several features are involved?
No. For example, an order purchased via a restock notification and shipped from store inventory is charged 3% of the merchandise value once, not once for the notification and again for ship-from-store.
Does the fee include storage, fulfillment, or shipping?
No. Storage, fulfillment, and shipping fees are shown separately on the 3PL pricing page.
Storage, fulfillment, and shipping fees are shown separately in the 3PL pricing simulator.
※ Unless otherwise noted, listed prices exclude tax. Japanese consumption tax is added separately.